The new Chigwell Construction website has recently gone live, featuring news and information about the quality property services company. The site was designed by graphic designer Gary Ingram and built by Beaver Design.

As well as a good web presence with plenty of imagery and information, the site also has a few unique features. There is a news page, which shows all the current and older announcements from Chigwell Construction. This is all managed by Chigwell themselves through a simple content management system.

There is also a secure extranet section, which means that Chigwell have a safe place from which to easily distribute information and plans to their partners.

For more information and news about Chigwell Construction, please go to:
www.chigwellconstruction.co.uk

In this month's issue of Axis Magazine we've discussed the dot-com era and what it’s like for modern e-commerce.

Download your copy of our Web Advice article from Axis Magazine (1.2MB) >

When the dot-com bubble burst in 2000, many companies went bust and confidence in the online world was damaged. A few big players survived, taking a large market share and they now enjoy great success (Amazon, eBay, Play.com). But many smaller companies were lost.

Other companies which survived were either not looking too big or had a real-world presence to back them up. The mentality of “get big quick” was destined to only pay off for a fraction of the players involved. There were simply too many companies competing to do the same thing, with too much investment and not enough actual business. Business models designed to operate at a loss for years, just to win enough of a market share for profit later on.

Back to the present

These days, successful e-commerce companies dont tend to look at dominating the web, but instead see it as a way to position a their company to sell online. A good way to think about it is like companies setting up another branch or store, which just happens to be online. This is why they resemble shops, with areas for different items, baskets while you shop, checkouts and so on. Some websites even feature live help, where a representative can chat to customer through a chat window.

Woolworths was a high profile casualty of the recession last Christmas. Because they slashed their prices, other retailers were forced to do the same in order to remain competitive. In the end, Woolworths closed, but they were unfortunately only the first. Poor Christmas sales and a general down-turn in the economy have forced other retailers to tighten their belts and prepare for a harsh couple of years. But it's not all doom and gloom - according to the Woolworth’s website, the store will be re-launching in the summer; this time online.

With the speed at which customers can browse websites, the key is to make sure they quickly find what they’re looking for. Research has shown that customers in the past have taken up to 34 hours to make a buying decision. Having a site which is easy to navigate and where possible, remembers who they are and what they looked at before, will help bring in those sales. Shopping online is a quick "I need it now" kind of shopping and one which you can get into quite easily.

In the early days, the dot-com world seemed like just a fad and for some, during the bubble burst of 2000, it was. E-Commerce is now commonly accepted, more sophisticated and proving to be more resilient during these times of economic recession. If you haven't thought about it before or you've had bad experiences, think about it again and see what e-commerce could mean for your business.

More on e-commerce

Shoppers shun high street for online bargains >
Retail sales down by 1.9% in March >
Wikipedia article on the dot-com bubble >
Woolworths is coming back online >
Some e-commerce stories (of varying successes) from Debenhams, Argos and Sainsbury >

In addition to our article in April's Axis Magazine, we take a more detailed look at 'search engine optimisation' (SEO). Search engine optimisation is the process of getting your site to rank as highly as possible for the searches which are relevant to you.

Download your copy of our article from Axis Magazine (1MB) >

In the article, we covered some of the basic principles on SEO and Google. But what about other search engines? What about Yahoo, AOL, Ask and MSN? Because Google processes 60% of the world’s searches, it is usually easier to just talk about how to rank on Google. Especially because many other search engines follow what Google does.

When search engines do their searching, they aren’t actually searching the live web. They are only searching an index of it. In the early days of the internet, search engines used human-edited directories. A popular example of this was Yahoo, which had hundreds of people updating the index of websites.

The problem was that this took a long time and niche areas of the web were poorly indexed. What Google did (and did well) was to create an algorithm which automatically trawled through the web, indexing what it found. By judging a page on the words it found, the links it had pointing to it and so on, Google created a huge and accurate index. They’ve been continually refining and shaping this technology and due to its success, other search engines (including Yahoo) now use the Google index in conjunction with their own.

There are hundreds of different things for SEO, each of which usually only makes a small difference to your ranking. However, an organised and comprehensive approach to web design will help you get the best from your website and how it ranks.

Other interesting things about Google:

Google’s unofficial motto is, “Don’t be evil” – meaning that they don’t seek to exploit people or the web for their own ends. Read more about Google’s motto >

The Google “I’m feeling lucky” button on their home page takes the user to whatever the top result is for that search. However, the existence of this button is reported to cost Google $110million a year. Read more about this button >

Google has often been criticised (and praised) for dominating the online market. With so much power and influence in the shape of the internet, Google are defining the web in the same way that Microsoft defined software. Read more about Google's competition >

The March edition of Axis Magazine is out and available throughout the local Hertfordshire area and this month, Tom Bull takes a look at e-marketing in his Web Advice article.

When is the right time to market? What are the cost effective ways to promote your business? Should marketing and promotion be kept to a minimum in a time of recession?

Download your copy of the Web Advice: E-Marketing article (1.3MB) >

Ericsson have recently commissioned Beaver Design to create a user-friendly calendar for their intranet. The calendar displays upcoming corporate events with the year broken down into sections, in the form of a pie graph.

Ericsson is a long-standing client of Beaver Solutions (sister company to Beaver Design) and we are proud to continue the relationship with web design.

A staff member using the calendar can highlight a month for a short bullet point breakdown, or select the month to see each day seperately. When a member of staff finds an event they are interested in, all they need to do is click a link which puts the event in their Outlook diary.

Events can be added direct from event management's Outlook system and managed on the calendar through a CMS system. This friendly, simple and unique calendar gives Ericsson another effective way to communicate with their staff.